In Florida, maintaining the integrity of the healthcare system is a top priority. The responsibility for overseeing healthcare professionals, facilities, and compliance with state laws falls heavily on one key regulatory body: the Division of Medical Quality Assurance (MQA), a division within the Florida Department of Health (DOH). This agency is charged with ensuring that healthcare practitioners meet the professional standards expected by Florida law, patients, and the public.
At Elevate Legal Services, PLLC, we specialize in defending healthcare professionals across Florida who are under investigation or facing administrative complaints by the Department of Health and the MQA. Our Boca Raton law firm is known for providing strategic legal defense in cases involving licensing violations, disciplinary hearings, and administrative law.
If you’re facing disciplinary action or an investigation by MQA, contact Elevate Legal Services, PLLC today at 561-770-3335 or email [email protected] to schedule a confidential consultation.
What Is the Division of Medical Quality Assurance (MQA)?
The Division of Medical Quality Assurance (MQA) is the regulatory and enforcement arm of the Florida Department of Health. It oversees more than 200 healthcare professions and facilities, including physicians, nurses, pharmacists, dentists, mental health providers, and more.
The MQA works in collaboration with 18 professional boards and six councils to:
- Process licensure applications
- Conduct background checks
- Monitor continuing education
- Investigate complaints
- Enforce disciplinary actions against licensees who violate state laws or regulations
Through these functions, the MQA serves as the primary defense against unqualified or unethical healthcare providers.
MQA's Mission and Purpose
The core purpose of the MQA is to protect the health, safety, and welfare of the public. The agency aims to ensure that all licensed healthcare practitioners in Florida are qualified, ethical, and compliant with professional standards. MQA does this through:
- Licensing and Credentialing: Ensuring applicants meet the educational and professional qualifications
- Enforcement: Investigating violations and taking disciplinary action
- Education Oversight: Mandating and tracking continuing education requirements
- Transparency: Offering public access to licensure and disciplinary records
Healthcare Professionals Regulated by MQA
The Division of Medical Quality Assurance regulates a wide array of professionals and facilities, including but not limited to:
- Medical Doctors (MDs) and Doctors of Osteopathy (DOs)
- Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Advanced Practice Registered Nurses (APRNs)
- Dentists and Dental Hygienists
- Pharmacists and Pharmacies
- Chiropractors
- Optometrists
- Clinical Social Workers, Mental Health Counselors, and Marriage & Family Therapists
- Physical Therapists and Occupational Therapists
- Radiologic Technologists
- Midwives
Each profession is governed by its own Practice Act, in addition to the provisions of Florida Statute Chapter 456, which governs healthcare regulation more broadly.
Common Reasons for MQA Investigations and Disciplinary Actions
The MQA may open investigations or initiate disciplinary action for a range of alleged violations. Common triggers include:
- Substance abuse or impairment while practicing
- Unprofessional conduct or malpractice
- Failure to meet continuing education requirements
- Criminal charges or convictions, even unrelated to healthcare
- Patient complaints or poor outcomes
- Improper prescribing or documentation
- Sexual misconduct or boundary violations
- False or misleading advertising
- Violations of confidentiality laws (HIPAA)
Investigations often begin with a consumer complaint, law enforcement referral, or report from another agency.
What to Expect During an MQA Investigation
The investigation process generally includes the following stages:
1. Notice of Investigation
If you are the subject of a complaint, you will receive formal notification. This is your opportunity to seek legal representation.
2. Collection of Evidence
The MQA investigator gathers records, interviews witnesses, and reviews any documentation tied to the allegation.
3. Probable Cause Panel
A panel of board members will review the findings to determine if probable cause exists to move forward.
4. Administrative Complaint
If probable cause is found, you may be served with an official Administrative Complaint, outlining the alleged violations and potential penalties.
5. Election of Rights
You must file a formal response, choosing between an informal hearing, a formal hearing before an administrative law judge, or settling the matter.
Penalties Imposed by MQA
If violations are confirmed, MQA and the relevant board can impose severe penalties, including:
- Suspension or revocation of license
- Fines and administrative costs
- Probation and monitoring requirements
- Mandatory continuing education
- Public reprimands that appear on the DOH website
These penalties can damage your career, reputation, and ability to practice in other states.
How Elevate Legal Services, PLLC Can Help
Defending yourself against the Division of Medical Quality Assurance without experienced legal counsel is risky. At Elevate Legal Services, PLLC, our administrative law attorneys:
- Respond to investigations and administrative complaints
- Represent clients at formal and informal hearings.
- Negotiate settlements and consent orders
- File motions to dismiss unsupported allegations
- Guide clients through Election of Rights decisions
- Appeal disciplinary actions when necessary
We are dedicated to protecting the careers and licenses of Florida healthcare providers.
Why Choose Elevate Legal Services, PLLC?
- Decades of experience in Florida administrative law
- Specialized focus on DOH and MQA defense
- Proven record in license preservation and complaint dismissal
- Personalized legal strategies for every client
- Responsive, compassionate representation during stressful times
We understand how much is at stake, your livelihood, and your future.
Final Thoughts
The Division of Medical Quality Assurance plays a vital role in maintaining high standards in Florida healthcare. While its mission is important, investigations and complaints can be devastating for healthcare professionals. If you find yourself under scrutiny by MQA, you need legal guidance from a team that knows how to navigate the system effectively.
Don’t wait until your license is at risk. Call Elevate Legal Services, PLLC today at 561-770-3335 or email [email protected] to schedule your free consultation and begin building your defense.
We are here to elevate your case and protect your profession.
