
Facing an Administrative Complaint from the Florida Department of Health (DOH) under Florida Statutes § 464.018(1)(d)9 can be overwhelming for any licensed nurse. The stakes are high—potential disciplinary action, fines, or even loss of nursing licensure can impact not only your career but your personal life as well. In this article, we break down the complaint process, explain your rights and responsibilities, and offer practical steps to defend yourself effectively.
Elevate Legal Services, PLLC, is a Boca Raton law firm dedicated to protecting health care professionals facing administrative action from the DOH. We represent nurses and other licensed practitioners in contested cases involving allegations such as dispensing without a license or misrepresentation. To discuss your situation and explore your options, call us today at 561-770-3335 or email [email protected]. We offer immediate assistance and personalized defense strategies tailored to your case.
Understanding Florida Statutes § 464.018(1)(d)9
What the Statute Covers
Florida Statutes § 464.018 lists activities constituting grounds for administrative disciplinary action against nursing professionals. Subsection (1)(d)9 addresses the issuance of a prescription by a nurse without proper authority, implying drug misuse or unauthorized delegation. Understanding its precise language and scope is essential for building an effective defense.
Common Interpretations
Prescribing without authority generally refers to actions where nurses issue medications or treatment orders that are not within their authorized scope. This includes prescribing medications without an approved supervising physician’s delegation or acting beyond protocol. Sometimes, a nurse may unintentionally cross boundaries—such as administering medication based on miscommunication or improper documentation—which can also fall under this statute.
The DOH Administrative Complaint Process
1. Notice of Complaint
The administrative process typically begins when a patient, employer, or peer file a complaint. Following that, the DOH issues a Notice of Investigation or Complaint, detailing the alleged violations under § 464.018(1)(d)9. This notice marks a significant turning point, as it triggers procedural rules and deadlines that must be adhered to without delay.

2. Right to Respond
Once the notice is served, you have a defined window—usually 20 days—to formally respond. This response must state whether you admit or deny the allegations, and it may include any documentation or justification for your actions. It’s also the time to request a formal hearing if you intend to challenge the allegations. Not responding can result in a default judgment, including suspension or revocation of your license.
3. Investigation and Evidence Gathering
After receiving your response, the DOH conducts an in-depth investigation. This may involve requesting medical records, reviewing medication administration logs, or interviewing witnesses. Investigators might also issue subpoenas to obtain additional documentation. All evidence gathered during this stage will be used to determine whether a formal administrative hearing is warranted.
4. Informal Settlement Conference
Before proceeding to a hearing, you may be invited to an informal settlement conference. This is an opportunity to resolve the complaint without a formal trial. A DOH prosecutor will present a proposed disciplinary action, which could involve a fine, reprimand, or continuing education requirement. Settlements are voluntary but should be carefully considered under legal guidance.
5. Formal Administrative Hearing
If a settlement is not reached, the complaint advances to a formal administrative hearing. This proceeding is similar to a court trial but is held before an Administrative Law Judge (ALJ). You and your legal counsel will present evidence and arguments, and the judge will issue a Recommended Order. The DOH Board of Nursing reviews this recommendation before issuing a Final Order, which can be appealed to the appropriate court if necessary.
Key Defenses to § 464.018(1)(d)9 Allegations
A. No Unauthorized Prescribing
One common defense is that the action did not constitute prescribing. For example, you may argue that you were simply administering medications under an approved protocol or standing order rather than independently prescribing them. Clarifying this distinction can be crucial in mitigating or dismissing the complaint.
B. Delegation Through a Supervising Physician
Florida law allows nurses to administer medications if properly delegated by a licensed physician. If your actions were based on established standing orders or written protocols, providing these documents can be a strong defense. Demonstrating that you followed the delegation framework helps clarify that you operated within your legal scope of practice.
C. Lack of Intent
Another effective defense involves proving there was no intentional misconduct. In some situations, a nurse may inadvertently administer a medication outside the scope of their practice without any intent to deceive or mislead. Showing that any error was unintentional and did not result in harm can reduce the severity of potential discipline.
D. Insufficient or Flawed Evidence
You can also challenge the quality and reliability of the DOH’s evidence. If the medical records are incomplete or the witness statements are inconsistent, these flaws can weaken the case against you. A skilled attorney can help identify and expose these weaknesses during the hearing process.
What Evidence Should You Gather?
Clinical Records and Logs
You should collect all relevant clinical documentation, including patient charts, medication logs, and notes detailing delegation instructions. These records can establish a timeline and clarify the actions you took.
Delegation Agreements
Make sure to include any standing orders, written protocols, or communication from supervising physicians. These documents demonstrate that you had proper authority for the actions in question and were not acting independently.
Witness Statements
If supervisors, colleagues, or other staff can support your version of events, obtain written statements from them. These accounts can help substantiate your claims and offer third-party perspectives.
Nursing Chart Audits
Retrospective audits or peer reviews of your patient charts may provide further evidence that your conduct aligned with standard nursing practices. These reviews can serve as objective assessments of your adherence to protocol.
Role of Legal Counsel
Having experienced legal counsel is essential when responding to a DOH Administrative Complaint. A qualified attorney can assess the validity of the charges, identify defenses, and guide you through each stage of the process. Your attorney will help draft your official response, negotiate potential settlements, gather supporting evidence, and represent you at the administrative hearing.
At Elevate Legal Services, PLLC, we focus on defending licensed healthcare professionals against DOH complaints and understanding the nuances of Florida administrative law. Our firm’s goal is to protect your license and your livelihood. If you are under investigation, call 561‑770‑3335 or email [email protected] to get started with a case evaluation.
Preventative and Proactive Strategies
Maintain Proper Protocol Documentation
Ensure that all standing orders and protocols are clearly documented, updated regularly, and accessible within the patient record. Reviewing these protocols annually with your supervising physician can help avoid misunderstandings.
Report and Document Any Errors Promptly
If you make an error or are involved in a questionable situation, document the event promptly and notify your supervisor. Transparent reporting demonstrates accountability and may help mitigate disciplinary consequences later.
Continuing Professional Development
Participating in continuing education courses on medication administration, ethics, and nursing delegation not only strengthens your knowledge but also shows a proactive attitude toward compliance. These records can support your defense if ever scrutinized by the DOH.
Carry Malpractice Insurance
Though separate from administrative proceedings, having malpractice insurance can provide financial protection during an investigation or hearing. It may also offer access to legal representation or consultation benefits.
Why Choose Elevate Legal Services, PLLC?
Elevate Legal Services, PLLC, offers specialized legal support for nurses and healthcare professionals facing DOH Administrative Complaints. Our deep understanding of Florida’s healthcare statutes and licensing boards allows us to provide targeted, efficient representation. We are committed to personalized service, keeping you informed at every stage, and crafting legal strategies that fit your unique situation.

We have successfully defended clients in a wide range of administrative matters, often achieving favorable outcomes such as dismissal or minimal discipline. We are responsive, client-focused, and ready to act immediately to protect your professional standing. For help with your Administrative Complaint, call us at 561-770-3335 or email [email protected] today.
Final Thoughts & What to Do Next
If you are a nurse facing a DOH Administrative Complaint under Florida Statutes § 464.018(1)(d)9, taking immediate action is crucial. Delay can compromise your defense, while professional legal guidance can dramatically improve your outcome. Start by contacting experienced administrative law attorneys who can assess your case, explain your rights, and build a strong defense.
Elevate Legal Services, PLLC, is ready to support you through every phase of the process—from initial response to settlement negotiations or formal hearings. Call us today at 561‑770‑3335 or email [email protected] for a confidential consultation. Protect your career, your license, and your future by securing the right legal support today.