
Receiving an Administrative Complaint from the Florida Department of Health (DOH) can be a daunting experience for any dental professional. Such complaints can jeopardize your license, reputation, and career. One specific violation that often leads to disciplinary action is outlined in Florida Statute 466.028(1)(mm), which pertains to violations of any provision of Chapter 466 or Chapter 456, or any rules adopted pursuant thereto. Understanding this statute and its implications is crucial for safeguarding your practice.
At Elevate Legal Services, PLLC, a Boca Raton law firm specializing in defending healthcare professionals against DOH Administrative Complaints and administrative law hearings, we are committed to protecting your rights and professional standing. If you’re facing an Administrative Complaint or anticipate one, contact us at 561-770-3335 or email [email protected] for a confidential consultation and expert legal representation.
Understanding Florida Statute 466.028(1)(mm)
Florida Statute 466.028(1)(mm) serves as a catch-all provision, allowing the DOH to take disciplinary action against dental professionals who violate any provision of Chapter 466 (which governs dentistry) or Chapter 456 (which outlines general provisions for health professions), or any rules adopted under these chapters. This broad statute ensures that dental practitioners adhere to the comprehensive regulatory framework established to protect public health and maintain professional standards.
Violations under this statute can encompass a wide range of infractions, including but not limited to:
- Failure to comply with continuing education requirements.
- Non-compliance with infection control protocols.
- Improper delegation of duties to unlicensed personnel.
- Failure to maintain accurate patient records.
- Engaging in unprofessional conduct or unethical behavior.
Given the expansive nature of this statute, it’s imperative for dental professionals to stay informed about all applicable laws and regulations to avoid potential violations.
Common Scenarios Leading to Violations
Several scenarios can lead to violations under Florida Statute 466.028(1)(mm):
1. Non-Compliance with Continuing Education Requirements

Dentists in Florida are mandated to complete specific continuing education (CE) courses to maintain their licensure. Failure to complete these courses or provide documentation can result in disciplinary action.
2. Inadequate Infection Control Measures
Adhering to proper infection control protocols is essential to patient safety. Neglecting these measures can lead to violations, especially if it results in patient harm or increased risk of infection.
3. Improper Delegation of Duties
Assigning tasks to unlicensed or unqualified personnel, or allowing staff to perform duties beyond their scope of practice, can constitute a violation.
4. Failure to Maintain Accurate Patient Records
Accurate and thorough patient records are vital for ongoing care and legal protection. Incomplete or falsified records can lead to serious repercussions.
5. Unprofessional Conduct
Engaging in behavior deemed unethical or unprofessional, such as patient exploitation or inappropriate relationships, can result in disciplinary measures under this statute.
The Administrative Complaint Process
Understanding the Administrative Complaint process is crucial for mounting an effective defense:
1. Complaint Filing and Investigation
The process begins when a complaint is filed with the DOH. The department reviews the complaint to determine if it falls within its jurisdiction and if the allegations, if true, would constitute a violation. If so, an investigation is initiated.
2. Notification and Response
If the DOH proceeds with the investigation, the dental professional will receive a notification and a copy of the complaint. They are typically given 20 to 45 days to respond in writing. It’s crucial to consult with an attorney before responding, as anything stated can be used in the investigation.
3. Probable Cause Determination
After the investigation, the case is presented to a probable cause panel, which decides whether there is sufficient evidence to proceed with formal charges. If probable cause is found, an Administrative Complaint is filed.
4. Formal Hearing or Settlement
The dental professional can choose to dispute the allegations in a formal hearing before an administrative law judge or negotiate a settlement agreement with the DOH. Legal representation is essential during this phase to ensure the best possible outcome.
Potential Penalties for Violations
Violations under Florida Statute 466.028(1)(mm) can result in various penalties, including:
- Fines: Monetary penalties imposed by the Board of Dentistry.
- Probation: Monitoring of the dentist’s practice for a specified period.
- Suspension or Revocation: Temporary or permanent loss of licensure.
- Mandatory Continuing Education: Requirement to complete additional training.
The severity of the penalty often depends on factors such as the nature of the violation, prior disciplinary history, and the potential harm to patients.
Importance of Legal Representation
Navigating the Administrative Complaint process without legal assistance can be risky. An experienced attorney can help in several ways:
- Case Evaluation: Assessing the merits of the complaint and advising us on the best course of action.
- Defense Preparation: Gathering evidence, identifying witnesses, and formulating a defense strategy.
- Representation: Advocating on your behalf during hearings and negotiations.
- Mitigation: Presenting factors that may reduce the severity of penalties.
Engaging legal counsel early in the process can significantly impact the outcome of the case.
How Elevate Legal Services, PLLC Can Assist
At Elevate Legal Services, PLLC, we specialize in defending dental professionals against DOH Administrative Complaints. Our services include:
- Comprehensive Legal Support: From initial consultation to resolution, we guide you through every step.

- Expertise in Dental Law: Our attorneys are well-versed in the statutes and regulations governing dental practice in Florida.
- Tailored Defense Strategies: We develop customized approaches based on the specifics of your case.
- Proactive Communication: We keep you informed and involved throughout the process.
Our goal is to protect your license, reputation, and career.
Conclusion
Facing an Administrative Complaint under Florida Statute 466.028(1)(mm) is a serious matter that requires immediate attention and expert legal guidance. Violations of this statute can encompass a broad range of infractions, making it essential for dental professionals to stay informed and compliant with all applicable laws and regulations. By understanding the statute, recognizing potential pitfalls, and seeking experienced legal representation, you can navigate the complaint process effectively and safeguard your dental practice.
If you’re dealing with an Administrative Complaint or have concerns about potential violations, contact Elevate Legal Services, PLLC at 561-770-3335 or email [email protected] for a confidential consultation. Let us help you protect your professional future.